PRIVACY POLICY
Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
What data do we collect?
Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.)
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet: login: email address: password: computer and connection information and purchase history. We may use software tool to measure and collect session information, including page response times, length of visits to certain pages, page interaction , and methods used to browse away for the page. We also collect personally identifiable information (including Name, email address, password, communications) : payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
When you conduct a transaction on our website , as part of the process, we collect personal information you give such as your name, address, and email address. Your personal information will be used for the specific reasons stated above.
How will we use your data?
Our Company collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect monies owed, to poll your opinions through surveys or questionnaires, to send you updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we have with you. For these purposes we contact you via email, telephone text message, and postal mail.
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How do we store your data?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and are used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and it’s service providers.
Our Company will keep your transaction data is stored only as longs it it necessary to complete your purchase transaction. Once this is complete, we will delete your purchase transaction data.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
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If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of our company.
If you no longer wish to be contacted for marketing purposes, please email us at shop@alexanderkentinteriors.com.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
shop@alexanderkentinteriors.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
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What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We reserve the right to modify this privacy policy at any time, so please review frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: Shop@alexanderkentinteriors.com